Service & Calibration

Service Request Form

ELECTROMATIC Equipment offers repair and calibration services by highly trained technicians for the following products:

  • Tension Meters
  • Tachometers
  • Stroboscopes
  • Wall Thickness Gauges
  • Coating Thickness Gauges
  • Durometers
  • Wire Terminal Testers
  • Force Gauges (up to 200 lbs / 100 kg / 1000 N)
  • Torque Testers (up to 150 lb-ft / 200 Nm)

To return your instrument for service or calibration please print and fill-out our service form (link above) and include with your shipment. If repair is needed we will contact you with a quotation before proceeding.

Please call or email us with any questions.

Ship Instruments to:

Electromatic Equipment Co., Inc.
Attn: Service Dept
600 Oakland Ave.
Cedarhurst, NY 11516

Repair Cost:

$95/hour for labor + material cost, we will send a quote for approval after evaluation

Calibration Rates:

NIST Traceable Calibration $100*
NIST Traceable Calibration with Before & After Data $150*
Wire Terminal Testers & Torque Testers are an additional $50*
*Some gauges have a higher calibration cost, we will quote before proceeding.

Evaluation Fee:

$50 + Return Shipping for items returned unrepaired or not traded-in

How often should I send my gauge in for calibration?

Calibration intervals for gauge recertification are ultimately determined by the customer. While many companies send their gauges in for annual certification, the frequency should be based on your internal quality guidelines and policies.

Four primary factors that should influence the decision are:

  • How frequently the gauge is being used
  • The physical condition of the gauge
  • The application being measured
  • Environment, storage and handling practices
We recommend customers establish certification intervals based upon their own experience and work environment. A gauge used frequently, in a harsh environment may require a shorter certification interval than a gauge used less frequently and handled with care.

Based on our product knowledge, historical data and customer feedback, a one year calibration interval from the date of calibration, date of purchase, or date of receipt is a typical starting point.